Detailed review

Overview

On September 20, 2016, audio evolved with the pre-sale launch of Sound™. Its design is inspired by the human ear, and the device’s suite of features transcends headphones as they’re currently defined. Rather than build another bulky headphone or easily-lost plastic earbud, Human is building a fresh design that comfortably and securely attaches to the ear, combines multiple industry-bending functions, and acts as an extension of the human body.


 



We are a team of Pacific Northwest designers and engineers that create people-empowering technologies with a natural design.  Human’s first program is an audio-communication device simply called “Sound.” Enjoy this footage from our office and private innovation lab .



 

Question Answer
When will they ship if I preorder? When will I receive them? Please see shipping details in each product offering on our main IndieGogo campaign page, as shipping dates vary by product (“Perk”).
Are there buttons on the pieces? Or only touch? Sound has a button-less design that utilizes a natural user experience to adjust volume, navigate tracks, take calls and control several of Sound’s app-driven features via touch-command.
Are there different sizing options? How many? Sound comes in four sizes. Following our pre-order campaign, Human will release a convenient sizing experience that allows you to identify your own unique size by simply holding your phone up to your ear.
Are these headphones? Sound is the evolution of personal audio. Its design is inspired by the human ear, and the device’s suite of features transcends headphones as they’re currently defined. Rather than build another bulky headphone or easily-lost plastic earbud, Human is building a fresh design that comfortably and securely attaches to the ear, combines multiple industry-bending functions, and acts as an extension of the human body. Features are expected to include Social, Fade, Amplify, Active, Sleep and Speak. Our IndieGogo campaign page has more details.
Can you do other things besides listen to music? Like amplify the natural sound already around you? In addition to Sound’s core audio functions, touch controls, and revolutionary form and fit, our core pre-sale offering will include three additional features into one system. The core features will be Fade, Amplify and Social. Each offers a unique listening experience. Please review details at IndieGogo.com for their details. There’s also three additional features available for Beta testing. Please view our IndieGogo page for details.
How accurate is the language translation? Sound’s language translation system is made possible via a comprehensive and expansive language translation engine. Accuracy is affected by clear pronunciation and articulation.
How do they stay on your ears? Are they secure enough to work out and exercise in? Sound has a unique design that securely attaches to the user’s ear and provides a rich acoustic experience. The fit of the device is secure enough for the most vigorous activity, and comfortable enough to fall asleep with. Please view our IndieGogo Pre-Order campaign page for additional details.
How far of reach will the Bluetooth connectivity have? Sound supports both Classic Bluetooth(R) and Bluetooth(R) LE. While our hardware has been optimized for better RF performance, official specs will be released soon for connection distance. Please refer to the called out specs for BT connect range and distance.
How good is the sound quality? Sound provides industry-leading sound richness and quality, especially at the low end of frequency response. Our proprietary speaker assembly is optimized for the Human ear (20-20khz).
How much will they weigh? Sound utilizes lightweight materials and feels comfortable and light on the ears. The approximate weight is to be determined upon final production model coming soon. Weight constraints were studied with industry leading Human Factors lab in Seattle, WA to determine the optimal weight for the product.
How long do the batteries last? How do I charge them? Sound’s battery life is expected to lead the majority of the wireless market with 12+ hours, enabling a listener to listen through their entire day. Final battery life specs will be released upon production finalization coming soon and our expectation is to exceed 12+ hours of playback life on one charge.
How loud is the amplify feature? Enough to be a replacement for speakers? Each earphone includes a high-decibel speaker. The listener can place Sound’s earphones together and activate Sound’s “Amplify” feature to fill an entire room. Multiple Sound units are expected to able to be daisy-chained together, via combining Social and Amplify.
How much are they going to cost? Sound will go on sale on 9/20 for a special price of $170 USD. On 9/21, Sound can be purchased for $200 USD.
How much time will I have to order? On 9/20 we will launch a pre-order campaign. Pre-order quantities are limited, so make sure to pre-order sooner rather than later.
How will you handle updates? We will continually post campaign, manufacturing, and fulfillment updates throughout our Pre-Order campaign. The Human Team Software updates will be sent OTA via Human App.
I want to be an influencer, who do I reach out to? Please send us a direct message if you are interested in endorsing or representing Human and the Sound Program on social media.
I wear glasses – will these get in the way? No, Sound was designed so that glasses should not impact your experience.
If your friend is listening to music from their phone, can you connect to their phone, too, and listen to the same song at the same time? Yes, multiple pairs can be connected to a single audio source.
What are these called? Our pre-sale product is called “Sound.”
What features come standard? Is there more than one model? Please review our IndieGogo Campaign page for all items being offered. Our Core Offering encompasses Amplify, Fade and Social features. Our additional features are available to a select few Beta Testers.
What time will presale start? Timezone? Our presale will be made available to the public at 5:00am PT/8:00am ET.
What’s your return policy? After receiving our product, any backer who is not completely satisfied with our product may return it within thirty (30) days to receive a 100% refund of the backer’s pre-order contribution. (Specific terms and conditions of our warranty and refund policies to follow.)
When will they be released? Where can I get them? The product will be available for online pre-order starting 9/20 via IndieGogo .
When will this hit the open market? Thank you for reaching out and for your interest in Human. Our Pre-Sale offering is available to customers worldwide.
Where are these made? Human is working with several of the largest OEM in the global consumer electronic space and is already underway with production planning. We aren’t sharing detailed supply chain information but will have more details to share in the future. Please sign up for our email list through the link on our bio to get the latest information as it gets released. Sound involves custom and proprietary components.
What are Sound’s tech specs? Please visit our Indiegogo campaign page to see a full list of specs. Thank you, The Human Team.
Will international shipping (to all countries) be an option? Thank you for reaching out and for your interest in Human. Yes, international shipping will be an option. Please select your preferred product on IndieGogo to review pricing estimates for your preferred shipping location.
Will sleep, speak, and active be included in the presale? Or just fade, social and amplify? Please visit our IndieGogo campaign page for a complete breakdown of all Pre-Sale product offerings. Our non-Beta categories (Launch Special, Core Offering, Couple, Group, Gift, etc.) include Social, Fade and Amplify. We have separate, limited quantity, Beta categories for Sleep, Speak and Active.
Will the addition of Active, Speak, and Sleep require a hardware upgrade? Or software? We’ll have more details to share soon on this process. Please sign up for our email list through the link on our bio to get the latest information as it gets released.
Will these be able to help people who experience hearing loss? As a replace for hearing aids? Although they are not intended to be replacements for hearing aid devices, our Fade feature allows the listener to Amplify and control their external auditory environment.
Will these work with any phone? They will work with Android and iOS devices.
Will they have different color options? Sound will come in four colors. White, black, light grey and dark grey. Thank you – The Human Team
Won’t these be really uncomfortable to wear to bed? Is the sleep feature even reasonable? Sound is built with skin-sensitive materials and is designed for optimum sizing and comfort for all Humans, ensuring you have a comfortable yet secure fit. Sound is also incredibly light and engineered to utilize for Sleep if needed. Thus, a comfortable fit was a central goal of our development team.
What are the differences between Social, Fade, and Amplify? Please view our Pre-Order Campaign Page on IndieGogo for a complete vale and spec breakdown of each feature. Social will allow multiple listeners to enjoy the same audio simultaneously. Fade will allow listeners to increase or block out the noise of their surrounding environment. And Amplify will allow the listener to turn Sound into a loudspeaker by simply placing both earphones together.
Can I only pre-order one? We welcome you to pre-order as many units as you would like.
Do you have an actual product image rather than pictures of the product on the models? Our Indiegogo campaign page has full video and still image assets of the product component breakdowns and specs.
Why are you launch on EST when you’re a PST company? Human chose to launch during ET because of the media cycle that begins on the East Coast.
How do these compare to Beats, Bragi, other headphones..? In total, Sound will have more functionality than any other audio device on the market, and transcends the definition of “headphones”, as it’s currently defined. The product will also provide market-leading battery life, sound richness and quality.
What are these made out of? The device is made out of a highly specialized silicone material that ensures a natural feel, as well as a comfortable and secure fit.
Does the $170 launch pricing include shipping and handling? (How much will shipping cost within the US primarily, I would assume international shipping is calculated when checking out) The $170 special is for 9/20 only. Shipping within the US will be $15 and worldwide will be $30.
Is there any way to get this earlier? Are you going to do public product testing? Our goal is to under promised and over deliver at Human. A calculated ship date has been submitted but our goal is to ship as soon as possible. Please review our Perk levels on our IndieGogo campaign page for shipping dates and details.
If I preorder, will there be some sort of upgrade program so I won’t have to buy next Gen at the full price? All IndieGogo Pre-Order customers (regardless of Perk level) will be given the exclusive first opportunity to experience our official release of Active, Sleep and Speak (post-Beta). Details coming after campaign.
Who do I contact about implementation in AR products? We designed our Bluetooth(R) system to accommodate and integrate with as many other devices or emerging technologies as currently possible. For more questions, contact general@humaninc.com
Won’t my ears get super sweaty and itchy when I wear these? Sound is built with skin-senitive materials and is designed for optimum sizing and comfort for all Humans, ensuring you have a comfortable yet secure fit. Sound is also incredibly light and engineered to utilize for Sleep if needed. Thus, a comfortable fit was a central goal of our development team.
Will I get an email to remind me it’s launch day? If you have signed up for our email updates, you will receive an email on 9/20 to remind you that we are live.
I just shared my link for a chance to win (2) free units by having my friends RSVP for the product launch. Do you keep my name in your database? Or, how do you keep track who signs up, etc? If you participated in our Share and Win email referral program, your name was automatically placed into our database.
Is the product available for preorder on 9/20, the official version or is this a tester? Our IndieGogo campaign is centrally focused on the first global retail release of Sound. Pre-sale non-beta Perk categories (Launch Special, Core Offering, Couple, Group, Gift, etc.) are not test units.
What kind of support services do you offer? I’ve been spurned by start-ups in the past, so what kind of customer guarantees are you offering, if any? I noticed a distinct lack of transparency regarding this. Human strives to offer a community engagement and customer service experience that transforms the way people view young ventures, especially those engaged in pre-sale offerings. We have a team of dedicated professionals who ensure all backers and interested individuals are heard and engaged.
What kind of guarantee/warranty does it cover with the pre-order, if it’s not there already? We anticipate offering a one-year, limited warranty with our product. Additionally, after receiving our product, any backer who is not completely satisfied with our product may return it within thirty (30) days to receive a 100% refund of the backer’s pre-order contribution. (Specific terms and conditions of our warranty and refund policies to follow.)
Is beta open to anyone? How do I sign up? On 9/20, there will be an option to purchase a Active, Speak or Sleep Beta unit. This is the only way to be one of our Beta testers.
Will there be Beta testing? If so, when? The only way to test our Beta units is to be one of 100 to purchase a Sleep, Speak or Active unit. This opportunity will be live on 9/20.
May I know which languages does it translate? Currently, we plan on releasing 7 of the most widely used languages (globally) will be offered with our translation mode, Speak. We expect to release more language options after initial BETA testing and market feedback is gathered.
What kind of customer service will you offer? Human can be contacted via our “Contact” page on Humaninc.com. We strive to offer a community engagement and customer service experience that transforms the way people view young ventures, especially those engaged in pre-sale offerings. We have a team of dedicated professionals who ensure all backers and interested individuals are heard and engaged.
Is it sweat/ water proof? SOUND’s composite materials are designed for comfort and breathability. The initial release will be moisture resistant.
Will Sound work with Siri? SOUND will work with Voice Capable/Enabled system that are profiled on any Bluetooth master device, (I.E. smart phones).
How did you determine product sizes? We conducted a massive ear-spectrum study with an internationally acclaimed bio-analytics firm to produce a range of sizes that accommodates the majority of the human species ear-spectrum range. Human has developed a specialized smart phone application that will determine ear customers ear sizes by simply holding your ear up to your smartphone.

support the campaign on indiegogo.com

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