Creating Service Work Instructions with Cortona3D RapidAuthor

Quality product documentation by integrated 3D communications



Quality product documentation is vital to your organization’s success and critical for your customers, suppliers, distributors and employees. The key to effective product documentation for complex equipment is integrated 3D communications. Whether it’s for maintenance, customer support, operational procedures or training, 3D communications provide intuitive, knowledge transfer, that users ‘get’ easily. However, traditional product documentation methods are error prone, costly and slow.

Cortona3D RapidAuthor is a powerful cost-effective authoring suite giving organizations the flexibility to produce all support documentation such as interactive Parts CatalogsMaintenance ManualsTraining Materials and Work Instructions. The tools included in the suite enable organizations to reuse existing CAD data or other 3D source material, to author interactive 3D visualizations for more effective support documentation, dramatically reducing effort and timelines. Its intuitive interface enables users with no 3D expertise to create compelling simulations and associated text simultaneously. Tools in the suite include:

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This tool provides an easy to use intuitive framework that allows authors to easily create 3D digital interactive maintenance and operation manuals. RapidManual uses animated 3D simulations to clearly communicate complex mechanical procedures. Using existing 3D data speeds-up product documentation development and results in better product manuals at a fraction of the cost. 3D manuals encourage ‘Visual Know-How’ rather than reading comprehension, minimizing translation issues and improving information retention. 

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This tool produces digital, interactive illustrated parts catalogs that use 3D ‘explosions’ to illustrate complex mechanical assemblies. Its interactive 3D environment with drill down navigation improves the user experience and puts an end to ordering and purchasing errors. It cuts catalog production costs by reusing existing CAD data and produces a better parts catalog that, in turn, reduces the number of customer support inquiries. 


This tool combines existing CAD assets with training documentation to produce digital, interactive training applications that use animated 3D simulations. These can be used as standalone applications or integrated with existing SCORM-compliant Learning Management Systems. Research has proven time and again that interactive 3D learning improves comprehension, retention and on-the-job performance and costs less than product mockups, physical simulations, and other active learning approaches. 

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RapidWorkInstruction enables the fast and easy production of digital interactive work instructions, job cards and assembly instructions. It re-uses content directly from engineering CAD enabling the rapid creation of the MBOM and bill of process. Manufacturing engineers can quickly and easily create 3D animations ensuring that assembly workers, even in off-shore locations, know what to do and how to do it – a visual explanation delivered in a work instruction saves time and increases effectiveness. 

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RapidText is an XML editor targeted at the creation of large textual sections of maintenance documentation where 3D graphics is not needed. RapidText’s screen layout and interface elements are arranged to facilitate the text editing process. 


RapidIllustratoris a tool in the Cortona3D RapidAuthor suite tailored to the creation of 2D illustrations from 3D geometry for parts catalogs, procedures and other types of after-sales documentation. 


Cortona2D Editor Pro is a graphics editor that supports the creation, modification, and rendering of layered graphic primitives (ellipse, polygon, spline, bitmap, raster). This editor allows authors and illustrators to edit legacy graphics or manually edit 2D graphics created with Cortona3D RapidAuthor. 

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  • Easy-to-Use and Intuitive: No CAD Experience required
  • Single tool for all authoring – Increased efficiency & effectiveness
  • Concurrent Product and Documentation Development speeds Time to Market
  • Better Documentation Increase Revenue Opportunities and Customer Loyalty
  • Re-using existing resources Cuts Costs massively
  • Attach existing S1000D documentation to auto-generate your animation structure
  • 2D CGM image of your 3D view can be generated 
  • Share Outputs and Reuse Content in Downstream Processes
  • Achieve Compliance and Safety
  • Rich interactive functionality for content delivery on the go on iPad/iPod/iPhone with our Cortona3D Viewer for iOS



Raffaele Schiavullo
the authorRaffaele Schiavullo
ADMINISTRATOR - Senior 3D/Virtual Reality Specialist and Automotive HMI developer - Working in London and "insanely" passionate about technology and its creative applications


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